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Begin at by signing in with your AAPT user name (or your account number) and your password. Then click on
'View my bill' at .

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To view your current bill click here on 'Latest charges'. You can also view your service usage at 'Unbilled usages' or your previous bill at 'Invoice history'.

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A summary of your bill is displayed here.

To see more details of this month's charges click on 'Your charges are' at .

Click on 'View my tax invoice' to download a PDF of this summary for tax purposes.

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Click on your service description to see the details of this charge. The next few pages show examples of each service group. Skip ahead to products relevant to you.

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Home phone charges

Monthly rental on your home phone - You may notice two line rental amounts on your first bill. This is because line rental is billed in advance. Normally you will only have this charged once in advance.
Homechat® Your monthly subscription - This is your monthly Homechat® subscription, billed in arrears.
Homechat® calls - These are call charges that fall within your monthly Homechat® included value.
Non-Homechat® calls - These are calls that are not included in your monthly Homechat® value such as calls to 1900 numbers.

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Mobile charges

Mobile Cap Your monthly subscription - You may notice two mobile subscription amounts on your first bill. This is because subscription is billed in advance. Normally you will only have this charged once in advance.
Mobile Cap calls - These are call charges that fall within your monthly included value.
Non Mobile Cap calls - These are calls that are not included in your monthly included value, such as directory assistance calls or international roaming calls.

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Internet charges - broadband

Monthly access - This is your monthly internet access charge, billed in arrears.
Your monthly usage - This relates to your usage allowance and is always a zero amount as AAPT does not charge for excess usage.

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Other charges and credits

Non direct debit admin fee - Only applies to customers not using direct debit as a method of payment.

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Here's where you can help yourself to take control of your account. Whether it's the way you get your bill or pay it, or keeping your details up to date, you can do it all here. All you need is your AAPT user name (or your account number) and your password.

You'll need your account and invoice numbers to pay your bill either online, BPay or over the phone. They always appear on the top right of your online bill, additionally you will have received your new account number and password with your welcome pack.

	Home phone charges Homechat® Your monthly subscription - This is your monthly Homechat® subscription, billed in arrears. Homechat® calls - These are call charges that fall within your monthly Homechat® included value. Non-Homechat® calls - These are calls that are not included in your monthly Homechat® value such as calls to 1900 numbers. Monthly rental on your home phone - You may notice two line rental amounts on your first bill. This is because line rental is billed in advance. Normally you will only have this charged once in advance.
	Mobile charges Mobile Cap Your monthly subscription - You may notice two mobile subscription amounts on your first bill. This is because subscription is billed in advance. Normally you will only have this charged once in advance. Mobile Cap calls - These are call charges that fall within your monthly included value. Non Mobile Cap calls - These are calls that are not included in your monthly included value, such as directory assistance calls or international roaming calls.
	Internet charges - broadband Monthly access - This is your monthly broadband access charge, billed in arrears. Your monthly usage - This relates to your usage allowance and is always a zero amount as AAPT does not charge for excess usage.
	Other charges and credits Non direct debit admin fee - Only applies to customers not using direct debit as a method of payment.