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HELP YOURSELF
Keen to get your own help? You’ve come to the right place. With everything from tracking your usage
to sending messages, you’re in charge.
Your account
- View my billThis is where you can see what you've been up to, how much its come to, and when its due. You can see everything from yet-to-be-billed charges, as well as your current and previous bills with us.
- Pay my billWe’ve taken the hassle out of paying your AAPT bill, with three easy online options, and some more traditional ones that let you choose the way you want to pay. Just pick the one that works best for you and your budget.
- View my bill historyKeen to keep an eye on your AAPT bills? It doesn't get any simpler or more convenient than this!
- Manage my productsKeep track of which services you have with us, check your included value amounts, speeds and limits so you get the most out of what you have.
- Online bill demoToday, paper bills are a bit like receiving paper mail. Great for sentimental messages but when it comes to speed and filing your bills, you can’t go past online billing.
Ways to save
- See what I've used Keep track of your costs by seeing what you’ve used. You can see how you're doing against your subscription and work out how that compares to what you’ve used in the past.
- Get the most from AAPTYou can save even more with AAPT. We offer a range of ways to save money from the plans you buy, the number and types of services you have with us and the way you choose to manage your account.
Keep in touch
- Got something to say?If there is something you want to say to us, send us a message. Just choose what your enquiry is about and then provide a little information to help us deal with it. We'll let you know where we're at every step of the way.
- My detailsKeep all your important "me" stuff in one place. It’s your one-stop-shop for all your details - use it to update your password, the way you pay your bill or where we can get in touch with you.
- Change my passwordYou can update your AAPT name and password here.
- Messages for me Want an update on your bill, to find the progress of an order, an answer to a question, a great offer, or find out more about the extras - here's where you get it all.
- Where's my order?If you're keen to see at what stage your order is at, you'll find it right here. Either enter your order reference number or use the box below.
AAPT will never send an email requesting you to confirm, update or disclose your confidential log in details. If you receive an email like this - please do not respond to it and click here to alert AAPT.
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